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Frequently Asked Questions

What is the Holiday Breaks promotion?
Holiday Breaks reward Beaurepaires customers over the promotional period with Holiday Breaks Rewards for purchasing products from participating Beaurepaires dealers in Australia. These Rewards can be applied towards the cost of a range of 4 and 5-star accommodation at over 250 fantastic resorts across Australia, New Zealand, Asia and the Pacific.

What offers are currently available?
The offers are available at different times of the year - please refer to your promotional material for specific timing. Currently, until 31st December 2011, Beaurepaires is offering commercial account holders a $500 Holiday Breaks Reward when they purchase 4 Dunlop or Goodyear truck tyres in one transaction. Offer applies only to commercial truck tyres, and excludes passenger, 4WD and light truck tyres.

After purchasing my new truck tyres, how do I claim my $500 Holiday Breaks Reward?
Once you've concluded the purchase of your 4 Dunlop or Goodyear truck tyres, simply click here or visit http://holidaybreaks.com.au/commercial.aspx to register your details before 31 December 2011, including your invoice number and Beaurepaires account number. You will be sent your Reward via email within 14 days of submitting your registration containing details on accessing your personal travel account and allowing you to make a booking. For all commercial customer enquiries regarding the registration of your purchase, please contact (07) 5555 8888 (Mon - Fri 08h30 - 17h00) or email info@rewardscorp.com

How can I get more information once I have received my $250 Holiday Breaks Reward?
If you haven't already done so, please click on Register my Reward on this website's homepage to activate your Reward. You will receive an email containing details on accessing your personal travel account and allowing you to make a booking. Alternatively simply call 1300 735 922 for assistance or to make a booking.

How do I use my Holiday Breaks Rewards?
Each Holiday Breaks Reward can be applied as a partial payment towards the cost of accommodation in rooms and apartments at participating hotels and resorts. Apply your Rewards towards the maximum redeemable amount shown on this website for your specific booking and then simply pay the balance. If you use less than the total value of a Reward, a credit will be provided to you to use towards another future booking. You may also combine multiple Vouchers towards one booking.

So how good are the Holiday Breaks offers?
Browse our resort pages to see the incredible deals available on accommodation and holiday packages after you apply the maximum redeemable Rewards.

Is the hotel and resort accommodation in apartments or hotel rooms?
Accommodation ranges from hotel rooms and suites for 2 guests, to 3 bedroom self-contained apartments for 6 - 8 guests. Apartments and villas are equipped with a kitchen, cooking utensils, cutlery, crockery, linen and other items to make your holiday a great experience.

What does 'Best Flexible Rate' mean in the accommodation price charts?
Holiday Breaks offers resorts and holidays at competitive rates before applying your rewards towards your chosen holiday. If you find, at the time of booking, a lower 'flexible rate' than the published 'Best Flexible Rate' for the same booking - we will reduce the amount of rewards required to complete your booking by the equivalent amount.

When is my Holiday Breaks Reward valid to?
Rewards Vouchers are valid for up to 12 months to book and 18 months to travel. These details are either printed on the Reward itself or will be presented in your online travel account. You can also call Reservations on 1300 735 922 and quote your serial number.

What is resort availability like? What about school holidays?
Availability of accommodation and other rewards are more readily available outside school holidays, public holidays, peak seasons and special events, and exclusions or surcharges may apply during these periods. Please call RewardsCorp on 1300 735 922 with your holiday preferences for up-to-date resort availability and recommendations. All requested booking dates are subject to promotion availability.

How soon should I book my holidays?
To avoid disappointment we recommend that you book your holidays as soon as you have decided on your preferred resorts and holiday dates. While we have a substantial allocated room inventory available for the Holiday Breaks Promotion, a number of the participating resorts and apartment categories are very popular. Although we strongly advise against leaving your booking as late as possible, we will accept bookings with a minimum 21 days booking notice required. Bookings will only be accepted within 21 days notice at the discretion of RewardsCorp.

What is the Premium Collection?
The Premium Collection is a showcase of our most exceptional Hotels, Resorts, Lodges, Retreats and other luxury establishments. Every member of our Premium Collection offers 5-star or equivalent standards of accommodation combined with superior service and unique features. Many are world renowned in the lodgings industry and can feature exquisite interiors, award-winning restaurants, lavish day spas and world-class golf and leisure facilities.

How do I find out more about the resorts?
Our reservations consultants can answer your questions on aspects of each resort, and the suitability of various resorts to your particular accommodation and holiday requirements. All accommodation enquiries must be made through RewardsCorp on 1300 735 922 Monday - Saturday 9am - 5pm. Alternatively, you can book online 24/7 through the website.

Are there resorts in any other holiday destinations other than those featured in this website?
New destinations and properties are continually being added to the Holiday Breaks collection. Email reservations@rewardscorp.com with any other preferred resort destinations and we'll let you know if there are any new properties coming online at those destinations.

How do I book a holiday?
Call Reservation on 1300 735 922 with your preferred resort(s) and holiday dates and we will be able to confirm your booking, or advise the closest available dates. Alternatively, you can book online 24/7 through the website.

Do I receive written confirmation of my booking?
Yes, you will receive a Resort Accommodation Voucher confirming your Booking Number, relevant details of your holiday booking, resort arrival instructions, confirmation of the Holiday Breaks Rewards used and the balance of the accommodation charges paid by you, your original Holiday Breaks Reward serial number(s), and any other booking particulars requested by you.

What if I don't have enough Reward value to make up the maximum redeemable amount by Holiday Breaks Rewards? Can I pay the difference in cash?
Yes you can. Phone RewardsCorp on 1300 735 922 for more details.

When do I pay the balance of my accommodation booking?
Your accommodation payment is required upon confirmation of your requested resort accommodation and booking dates. This is the amount set out in the accommodation price chart for each property - less the maximum redeemable Holiday Breaks Rewards which is applied at this time.

How can I pay the balance of my accommodation or holiday charges?
Payment can be made by cheque, money order, bank transfer or with the following credit cards - Visa, MasterCard, BankCard (1.5% surcharge), Diners Club and American Express (3% surcharge). With payment by cheque, bookings can only be guaranteed upon receipt of cleared funds.

Will I be charged if I cancel or amend my booking?
Should you cancel your accommodation booking after full payment is made, no refund applies. Resort extras are also non-refundable and cannot be amended after your booking has been confirmed. However, you can amend your booking dates for your selected resort as often as you require up to 35 days prior to your booked arrival date for a processing fee of $25, and you can also transfer your accommodation booking to another party, without penalty or incurring amendment fees, only name amendments will be permitted within 35 days of arrival at your booked resort. No cancellations or amendments are permitted for "Last minute specials". At the sole discretion of RewardsCorp, and subject to the booked resort and the specific room inventory being utilised for another booking, cancellations and date changes may be permitted within 35 days prior to your booked arrival date, subject to a $100 fee.

What if my Holiday Breaks confirmation email is lost or deleted?
Simply give Reservations a call and confirm your full details and we will be able to provide you again with the details required to access your travel account.


To book your Holiday Breaks holiday call 1300 735 922 or email reservations@rewardscorp.com