Beaurepaires Holiday Breaks Promotion
This Privacy Policy applies
to the activities of RewardsCorp Australia Pty
Ltd.("RewardsCorp") ACN 128 737 897. It explains how RewardsCorp
handles personal information and complies with the requirements of
the Privacy Act 1988 of Australia ("the Privacy Act"). If you have
further questions relating to this policy please contact our
Privacy Officer by e-mail at
privacyofficer@rewardscorp.com
Collecting personal information about you
In accordance with the
Privacy Act, RewardsCorp only collects personal information that is
necessary for business purposes. We endeavour at all times to
collect personal information in a fair and lawful manner, and to
meet our customers' expectations that we will respect their right
to control how their personal information is collected and
used. RewardsCorp collects information
about consumers at the time when a person receives their
Beaurepaires Holiday Breaks Reward (s) or when they wish to book
accommodation using Holiday Breaks Rewards. The main categories of information
we collect relate to a person's general contact information,
preferred accommodation requirements, and other details, which are
usually collected directly from the consumer at the time of
booking. This policy explains the main features of RewardsCorp's
use of customer information.
Use and disclosure of your personal
information
Our purpose
in collecting information about you is to provide you with
accommodation and other leisure booking services, and complementary
travel services as required. RewardsCorp uses personal information
in several different ways in operating the Beaurepaires Holiday
Breaks Promotion and operating our business, and most of these uses
are clear from the circumstances. We also use your personal
information for internal
quality
assurance purposes. RewardsCorp provides personal information
to service providers that facilitate your
Holiday Breaks
bookings. Otherwise RewardsCorp does not routinely disclose
personal information, except where it is
necessary to provide you with a service that you have requested
such as to make bookings with requested accommodation and any other
required travel and leisure services. RewardsCorp will not normally
otherwise use or disclose any information about you without your
consent, unless:
- required by law
- to protect the rights, property or personal safety of
another RewardsCorp consumer, any member of the public or
RewardsCorp itself
- the assets and operations of the business are transferred
to another party as a going concern.
When you
provide your personal information to us, RewardsCorp will give you
the choice as to whether or not you wish to receive further
information about special offers, promotions, and changes to our
products and services. If you indicate that you do not wish to
receive these, we will not contact you further for these purposes.
Please allow 28 days for your request to be processed.
Service providers
Like many businesses,
RewardsCorp uses a range of service providers to help us maximise
the quality and efficiency of our services and our business
operations. This means that individuals and organisations outside
of RewardsCorp, such as hotels, resorts and other leisure service
providers will sometimes have access to personal information held
by RewardsCorp and may use it on behalf of
RewardsCorp.
RewardsCorp and marketing activities
RewardsCorp manages communications with customers and
consumers according to its privacy policy. We respect individuals'
choices about being contacted for marketing purposes. We may
occasionally contact you at the e-mail or other address that you
provide to us in order to:
- Provide you with updated information about our services
or special promotions
- Provide you with other information about other products
and services which you may have expressed an
interest in receiving
Some of this information is necessary as part of our
communication about the Beaurepaires Holiday Breaks Promotion and
is sent to all promotion customers. However, if you are receiving
promotional information from RewardsCorp and do not wish to receive
this information any longer, you may remove your name from our list
by e-mailing us at privacyofficer@rewardscorp.com,
and asking to be removed from our mailing list. Please allow 28
days for this request to be processed.
Our website users
RewardsCorp is committed to
high standards of data security with respect to information
collected on our site. New technologies are emerging on the
Internet that help us deliver customised visitor experiences. At
RewardsCorp, we primarily use "cookies" to help us determine which
service and support information are appropriate to your computer
and to facilitate your use of our transactions area. Our use of
this technology does not mean that we automatically collect
additional information about you. We might be able to ascertain
what type of computer you are using, but beyond that, our use of
cookies is designed only to provide you with a better experience
when using our websites. We want to be sure you understand that
accepting a cookie in no way gives us access to your computer or
any personal information about you. We know that a lot of people
have concerns about cookies, but in talking with many of our users,
we feel that the benefit we both gain from their proper use is
worthwhile. We value the relationships we have with our customers
and future customers, so we respect these
concerns.
Accessing the information we keep about you
If at any time you want to
know exactly what personal information we hold about you, you are
welcome to access your record by e-mailing us at privacyofficer@rewardscorp.com.
Our file of your information will usually be made available to you
within 14 days. For security purposes confirmation of your identity
will be required prior to supply of this
information.
Amending and deleting the information we have about
you
If at any time you wish to
amend personal information that is inaccurate or out of date,
please contact us and we will alter this record. If you wish to
have your personal information deleted, please let us know in the
same manner as referred to above and we will take all reasonable
steps to delete it except where we need to keep information for
reasons relating to any bookings you have made with us or for legal
reasons.
Security of your personal information
RewardsCorp endeavours to
take all reasonable steps to keep secure any information that we
hold about you, and to keep this information accurate and up to
date. RewardsCorp uses a sophisticated computer data network, and
all access to the computers and system devices are password
controlled. Employees can only gain access to data if they are
authorised, and we also require our employees and data processors
to respect the confidentiality of any personal information held by
RewardsCorp.
Questions, problems and complaints
If RewardsCorp becomes
aware of any ongoing concerns or problems concerning our privacy
practices, we will take these issues seriously and work to address
these concerns. If you have any further questions relating to our
Privacy Policy, or you have a problem or complaint, please
e-mail privacyofficer@rewardscorp.com
Future Privacy Policy changes
Our commitment to being a leading
marketing services business and to continually improve our services
means that our business will continue to evolve as we respond to
customer needs. Because of this, from time to time, our policies
will be reviewed and may be revised. Changes to RewardsCorp's
Privacy Policy will be made by posting an updated version of the
policy on our websites.
